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Call Center Agent

Inbound Call Services

Services Include: Customer support, technical assistance, order processing, complaint resolution, and help desk solutions.

Call Center Employee

Outbound Call Services

Services Include: Telemarketing, lead generation, customer surveys, follow-up calls, and promotional campaigns.

Call Center Agents

Customer Service Calls

Services Include: Handling customer inquiries, technical support, complaint resolution, and order tracking.

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Back-Office Support

Services Include: Data entry, order processing, email/chat support, and other administrative tasks.

Appointment Setting

Appointment Setting and Lead Qualification

Services Include: Scheduling appointments, qualifying leads for sales teams, and follow-ups.

Omni Channel Support

Omnichannel Support

Services Include: Integrating customer communication across phone, email, live chat, SMS, and social media.

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